Thank you for your support over these difficult few months, we are now making a gradual change to a new normal way of operating, although sadly it’s not exactly “business a usual”.

Our aim is to provide the best service possible whilst keeping our staff and clients safe. On top of the obvious risk to human life, an outbreak within the practice could seriously impact on our service and leave many local animals without veterinary treatment.

Most practices are already struggling to catch up with a huge backlog of cases.
Boyatt wood is now open all day Monday – Friday as usual (strictly appointment only)

We are offering as full a service as possible, unfortunately we can still not restart open surgeries because we need to allow for social distancing in the car park and the waiting room.

At Chandlers Ford we are operating a red-light-green-light entry system so if you have come to collect medication or need to pay your bill or let us know you have arrived as long as you are wearing a face covering and the green light is on you may enter. If not please call us and we can come out to help you.

We ask that you keep time spent in the waiting room and consult rooms to an absolute minimum. Our duty is still to minimise human contact, therefore please respect the vet’s decision if you are asked to remain outside.

At Boyatt Wood if there is another client in the wating room already please wait for them to leave before you enter with your face covering, or just give the team a phone call.

We still ask in the first instance that you call either practice before turning up so we can arrange a time slot for you to come in. This is to again allow for social distancing and track and tracing even if you just want some flea or wormers.

This has been a difficult time for everyone please bear with us whilst we adjust to the situation.

Thank you.