Following the Government announcement on 14 June 2021:
We have been working under various ever-changing sets of regulations for the last 15 months now. Many thanks to all of you for your patience during this challenging period.

We believe we are offering a good service despite not having had clients in our consult rooms for all this time. Staff, clients, and pets have adapted well to red-light-green-light system we have in place at Chandlers Ford and the measures in place at Boyatt Wood. We feel confident, comfortable, and most importantly safe working like that, and the overwhelming majority of clients have been very positive in their response to the “new normal”.

This system will remain in place for at least the next 4 weeks and will be revised after the next Government announcement.

Just a recap for all:
• Please do not come to the surgery without phoning us first, even if you only want to pick up medication.
• When you arrive at Chandlers Ford for your allocated appointment/pick-up time, please enter the building (with your mask) to let us know you have arrived (when the the green light by the door is on). There is no need to ring us from the carpark, and please do not wait in your car without letting us know you are there as we may not be aware.
• At Boyatt Wood you can simply open the door and let us know you have arrived.
• Please always follow requests from staff.
Many thanks again for your attitude and co-operation so far, we are lucky to have clients like you.
Kind regards.
The Team at CF and BW Veterinary Surgeries.