*New information regarding COVID-19*
Most importantly we want to offer you the best service we can so please try and help us by following these guidelines.
We are no longer offering open surgeries until further notice. We would ask that people call us in the first instance and we can let you know when you can come in.
If you come into the surgery please space out evenly in the waiting room 2m apart if possible. Try to make appointments – leave open surgeries more accessible to emergencies.
Understand the vet will try to limit your consultations to 15 minutes. Disinfect your hands at reception as you arrive.
Try to limit the incidences of “whilst I’m here, I brought my other dog along for a quick check”.
In line with guidelines from the British Veterinary Association we are unable to offer home visits to any households where anyone is self isolating under any circumstances.
Come on your own if possible – no need to bring the whole family.
We ask all owners not to bring their pets to the surgery if they are self isolating because of suspected or confirmed Covid-19.
We love you but won’t be able to shake your hands.
UPDATE: BOYATT WOOD OPENING HOURS.
Really sorry to let you know that we will have to close Boyatt wood Surgery in the afternoons from Monday 30th March. We will still be available every morning and Chandler’s Ford will be open as normal.
We hope this won’t be for long but currently we don’t have the staff to operate it all day.
Please call us and we will accommodate requests as much as we can.
TELEMEDICINE FOR PETS
Firstly a big thank you to all those that have been to us recently, we have had a good week so far of clients, vets and nurses really working together to keep people safe whilst providing care to our pets.
Thanks to the RCVS relaxing prescribing rules temporarily whilst us humans have to avoid each other, we can now offer telephone consults.
Nothing will ever replace a once-over by the vet, but now you can chat to us and we can can work towards solving your furry family member’s issue. We may suggest that we see the patient if we feel the need for an examination, or advise further investigations to be arranged.
These consults need to be booked like in-practice ones, so please always ring us in the first instance.
We hope that you will find this helpful.
Please note that telephone consults are charged as normal and we ask that you settle by credit card at the end of the consult.
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